FAQs
Delivery & Return FAQs
Can I get free delivery at Venchi?
Yes, Venchi currently offers free delivery to the UK on orders over £59.00. For any orders that don’t meet this threshold, delivery will come with a £5.95 charge.
How long does it take for my order to arrive?
For UK orders, delivery normally takes 1-2 working days. Please note, that it could take longer during peak periods such as seasonal holidays.
What is the Venchi returns policy?
If you’d like to return your Venchi order, you’ll have 14 days from the date of delivery to do so. Please note, that customised products, products that have a short expiry date and opened products will not be eligible for a refund.
Other FAQs
Can I buy a Venchi gift card?
Unfortunately, it is not currently possible to buy gift cards at Venchi. If this changes, we’ll update you right here at MyVoucherCodes.
Do Venchi products contain gluten?
No, Venchi products do not contain gluten and are also free from palm oil. That being said, they do recommend double-checking the label on each product before consuming it, to ensure that the ingredients included are suitable.
Our Venchi Money-Saving Tips
Joining the loyalty programme, making the most of free delivery and signing up for the newsletter are a number of other ways to save at Venchi.
Be sure to join the Venchi loyalty programme; V-CLUB. Every time you shop, you'll earn Chocoviar points and the more you earn, the higher up the membership tiers you’ll move!
Free delivery is available on orders over £59.00. For orders under this amount, shipping will cost £5.95.
By signing up for the Venchi newsletter, you’ll get access to exclusive offers and deals. You’ll also get plenty of product information sent straight to your inbox.
For all of their current deals and offers, it’s certainly worth checking out the ‘Deals and Promotions’ section of the Venchi website.
How to Use Your Venchi Discount Code
- Look through our list of Venchi discount codes and choose one that best suits your shopping needs.
- Click the 'Get code' or 'Get discount' button and then copy the code. The Venchi website will open automatically in a separate tab.
- Start shopping and add any products that you’d like to buy to your online basket. Be sure to select any extras that you might want, too.
- Paste your Venchi promo code into the ‘Enter a promo code’ section and click ‘APPLY’.
- Confirm payment and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
