FAQs
Delivery & Return FAQs
Can I get free delivery at Mountain Warehouse?
Yes, you’ll qualify for free Standard delivery on all orders over £50.00 (otherwise £4.50). You are also able to choose the Click & Collect option, which is free on all orders over £20.00 (otherwise £2.50).
How long does delivery take?
Standard delivery, Click & Collect and order from store purchases should all arrive within 3-5 working days. Next-Day delivery is also an option for £5.95, and this should arrive within 1 working day.
Does Mountain Warehouse have free returns?
Not via online, there is a £2.00 charge for postal returns and this amount will be deducted from your refund total. You can, however, return items in-store for free.
Other FAQs
Does Mountain Warehouse offer a student discount?
Yes, they do. Mountain Warehouse offers students the chance to save 10% off their orders. To take advantage of this saving you'll just need to verify your student status with UNiDAYS first.
Does Mountain Warehouse offer a Key Worker discount?
Yes, they do. Mountain Warehouse provides a 15% discount for all Blue Light Card holders, which can be used in-store or online. Members of the armed forces who are not registered with Blue Light Card can still get a 10% discount with a valid military ID card.
Is Mountain Warehouse a good brand?
Mountain Warehouse is rated as ‘Excellent’ on Trustpilot, indicating that customers tend to be very happy with the products that they buy and the service that they receive.
Our Mountain Warehouse Money-Saving Tips
Stop off at the 'Sale' section to catch incredible discounts. Mountain Warehouse regularly updates its offers, and there’s always a new deal to discover. Look at the ‘Last Chance to Buy’ section, with 60% or more off guaranteed on every item.
If you're in the armed or emergency services, you can get 15% off your Mountain Warehouse purchases by sending a photocopy of your ID badge to the Mountain Warehouse team. For those in the armed forces, we have a helpful article highlighting all of the ways that you can save by using your military discount.
Sign up for the newsletter on the Mountain Warehouse website, and you’ll get a 10% discount code to redeem on your next order. The latest news, exclusive discounts & first looks at new products will roll straight into your inbox, so you’ll never miss out or feel short-changed.
Mountain Warehouse also offers a 10% discount to members of the Scouting Association and 15% to anyone in the Caravan Club. Just get in touch with the Mountain Warehouse customer service team with a copy of your membership card attached to get your savings.
Seasonal sales are a great time to shop for outdoor equipment at amazing prices - be sure to keep your eyes peeled during key seasons like the end of January, Black Friday and Christmas and Boxing Day sales. For more information on the best times to buy, why not check out our blog article on which sale events represent the best time to buy clothes.
How to Use Your Mountain Warehouse Discount Code
- Browse through our list of Mountain Warehouse discount codes and find one that best suits your needs.
- Once you've found one, click the 'Get discount' or 'Get code' button. A new tab will automatically open, displaying the Mountian Warehouse website. Be sure to copy the code when prompted (if applicable).
- Start shopping and add items to your online basket.
- Once finished, checkout and ensure you have everything you need.
- Paste your Mountain Warehouse discount code into the 'Promo Code' box, then click 'Apply'. Your new price will be displayed on your screen, and you can finalise payment.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
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